TQuickly locate a customer by name, service address or account
See all customer information on one screen. This includes account and service addresses; contact information; current account status; as well as complete billing, payment, penalty, notice, consumption, service and meter history.
Edit customer information on the fly with a complete audit trail of changes.
Give Customers 24/7 Web Access
Reduce the workload in customer service by allowing customers to answer many of their questions online with a customer service web site.
Customers can do business when it is convenient for them rather than being restricted to your business hours.
Upload your billing data to a secure web server operated by Diversified Technology.
After customers authenticate with a User ID and Password, they can access current and historical billing and payment data.
Customers can also initiate ACH direct withdrawal payments or enter a work order request.
Diversified Utility Billing allows you to make fast work counter payments in cash or with a check.
Use bar-coded bill stubs and a check scanner to quickly process checks received in the mail.
Allow your customers to set up ACH direct debit payments.
Then batch process them to eliminate time-consuming individual postings.
Batch process bulk payments from banks and other third-party collectors.
Bank Check Processing
Electronically direct bank check payments to an intermediary for consolidation, quick deposit into your account, and an electronic transaction report.
Post those payments by simply importing that report into Diversified Billing and batch processing.
Get your money faster and save hours and hours of clerical time.
Scores of useful reports are pre-configured.
Customize them to meet your unique needs.
Generate reports for the current period or any historical period.
Print, email, create a PDF, or export to your word processor or spreadsheet.
Generate and track work orders from within Diversified Utility Billing.
Allow customers to submit work orders from your web site.
Send directly to field technician’s phone, tablet or laptop.
Post billable charges directly to customer’s account.
Diversified Billing can interface with just about any accounting system, so you can choose the system that best meets your needs
Buillt in interfaces include Quickbooks, Peachtree, AccountMate, Sage MIP, and Microsoft Great Plains.
Designed for customers who choose the Diversified Billing LAN platform.
Backup module resides on your service and uploads your data to Diversified Utility Billing servers on a scheduled or on-demand basis.
You can restore your data to any internet connected PC or Server.
Our top_features platform and our Service Bureau round out your disaster recovery plan.
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95 E 10th St
Bloomsburg, PA 17815
Bloomsburg, PA 17815
Call Toll Free: 877-202-0197